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Module 1 - Configure Computer to Use The Portal

by webadmin last modified Jan 10, 2013 11:47 AM
Contributors: Rose Hessmiller, Harlow Pinson
Description on how to setup your computer to best use the portal

Configure Computer to Use The Portal

The portal is best viewed at 1024x768 pixel screen resolution or better. For best results, you should change your monitor to this screen resolution.

To do so:

Windows Users

1. Locate your computer's desktop and right click. The Display Properties dialog will appear.
Windows settings

2. Click the Settings tab.

3. Locate the Screen resolution slider. Drag the slider so that it is set to 1024x768 pixels.
Windows settings

4. Click OK. Your monitor resolution will change to 1024x768 pixels, suitable for using the portal.

5. Note that in rare cases you will not be allowed to change your screen resolution due to your organizations computer policy. In this case you will need to contact your systems administrator and request that you be allowed to change your screen resolution. If you are not allowed to change your screen resolution, your portal experience will be less than optimal, though you will be able to navigate the portal.

Mac Users

1. Currently USAID does not support the Macintosh environment. However the portal is known to work well in Apple Macintosh OSX, using the Safari 2+ or Mozilla/Firefox 1+ - web browsers.

2. Set your Macintosh monitor resolution to 1024x768 Pixels, or higher.

Mac preference

Question: The portal still does not look right. What can I do?

You may be using an older web browser that does not support Cascading Style Sheet (CSS) technology. Try upgrading to a newer browser (Internet Explorer 5+, Safari 2+, Mozilla/Firefox 1+) and see if that solves the problem. If it still does not, email the portal administrator at for assistance.

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